Win a share of more than €40,000 every month on ESL Play in Go4 cups across 15+ games! Find out more

Error 1450: My ESL Wire won't launch

ZapSZapS Posts: 3Member Rookie
edited September 8 in ESL Anticheat
I have been trying to download ESL Wire so me and my team mates would be able to play in some open tournaments, I have been trying to download it but an error code about my computers resources comes up and the program more or less kills itself since I can no longer access it and the shortcut just stops working and I can't seem to find it in any of my files, I need some help with this, any suggestions?

Comments

  • CitruCitru Posts: 170Member, ESL Staff, Global Moderator, Staff Head ✭✭
    edited September 1
    Hello @ZapS ,

    Is this about error code: 1450?

    Have you installed the Windows 10 Redstone 5 update or another recent? Does rolling back to the previous version solve the problem?

    We are currently investigating what the cause of this might be. To help us find a solution faster, please open a support ticket, as we will need to collect more information about your PC.

    We're looking forward to hearing from you.

    Best,

    Citru

    Roles:
    Anti-Cheat Specialist, Global Staff Head: CF & MC5, Staff Head: Forum & Steam


  • ZapSZapS Posts: 3Member Rookie
    @Citru yeah it is error code 1450, i am unaware about the redstone 5 update and i don't know how to change the version i download
  • CitruCitru Posts: 170Member, ESL Staff, Global Moderator, Staff Head ✭✭
    edited September 3
    @ZapS ,

    I see that you have not opened a ticket yet, here's the address to do so: https://play.eslgaming.com/support

    We're looking forward to hearing from you.

    Best,

    Citru

    Roles:
    Anti-Cheat Specialist, Global Staff Head: CF & MC5, Staff Head: Forum & Steam


  • ZapSZapS Posts: 3Member Rookie
    @Citru I have opened a ticket now, I don't know if i have gotten a response yet
  • CareerNOOB.CDCareerNOOB.CD Posts: 2Member Rookie
    edited September 4
    I have had exactly the same problem. After looking through the game files and comparing them with a friend, I established that this error is caused by the .exe file needed to run ESL Wire not being created. After establishing this, I tried various different troubleshooting method, and eventually re-installed windows entirely. Nothing worked, and I have the most up to date version of windows.
    edit: I have opened a support ticket, and have received no response.
  • CitruCitru Posts: 170Member, ESL Staff, Global Moderator, Staff Head ✭✭
    edited September 5
    Hello @ZapS , @CareerNOOB.CD ,
     
    We have looked into this issue, and our preliminary findings are that it is a Windows 10 issue. Apologies for the short delays in the ticket responses!

    We will get back to you as soon as possible.

    Best,

    Citru

    Roles:
    Anti-Cheat Specialist, Global Staff Head: CF & MC5, Staff Head: Forum & Steam


  • CareerNOOB.CDCareerNOOB.CD Posts: 2Member Rookie
    @ZapS
    I have solved my problem by fiddling with my antivirus software. Do you by any chance use McAfee?
  • CitruCitru Posts: 170Member, ESL Staff, Global Moderator, Staff Head ✭✭
    edited September 8
    Hello @CareerNOOB.CD

    Thank you for sharing how you solved this error. Furthermore I have an update for you all.

    The error code: 1450 is caused by a Windows bug, if you are unsure how to proceed, please let us know by opening a support ticket.

    We're looking forward to hearing from you.

    Best,

    Citru

    Roles:
    Anti-Cheat Specialist, Global Staff Head: CF & MC5, Staff Head: Forum & Steam


  • SimoSimo Posts: 1Member One post wonder
    I have problem too somebody help me ? 
Sign In or Register to comment.